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How 24bet Handles Your Personal Data

At 24bet, your personal data belongs to you — we collect only what is necessary to run your account, process payments through UPI, Paytm or PhonePe, and keep…

Transparent data collectionSecure account storageYour right to access & correctUPI / Paytm / PhonePe payment data handled separatelyClear retention timelines

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What This Policy Covers and Where It Applies

24bet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to every interaction you have with 24bet — creating an account, making a deposit via UPI or Paytm, browsing our lobby, or reaching our support team. It governs data collected through 24bet.click and any associated mobile experience. Access to our platform depends

1
on local law and is available only where local law permits. We process personal data in accordance with applicable data-protection frameworks relevant to your jurisdiction. We do not sell your data to third-party advertisers. Payment details — including UPI handles, Paytm wallet IDs and PhonePe transaction
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references — are processed through encrypted channels and never stored in plain text on our servers.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about how your data is used, want to correct something on your account, or need to request deletion, our privacy team is reachable through three channels. We aim to respond to all data-related queries within 72 hours of receipt and will keep you updated at every step of the process.

Team online

Email Privacy Request

Send a written request to our dedicated privacy address at 24bet.click. Include your registered account email and a clear description of your request so we can locate your data quickly and respond accurately.

Live Chat Support

Our live chat window is available around the clock. Connect directly from any page on 24bet.click, tell the agent your query is privacy-related, and we will escalate it to the data team within one business hour.

Account Settings Panel

Several privacy controls — including marketing-preference toggles and cookie consent management — are available directly inside your account settings panel without needing to contact us at all.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security at 24bet

We have structured our data practices around six clear commitments. Each one explains a specific part of what happens to your information from the moment you open an account to the point…

Data We Collect

We collect your name, contact details, date of birth for eligibility verification, device identifiers and payment method references — nothing beyond what is required to operate your account and process withdrawals accurately.

Cookie Usage

We use session cookies to keep you logged in and analytical cookies to understand which parts of the lobby you use most. You can manage or withdraw cookie consent at any time through your browser or the account settings panel.

Account Security

Every account is protected with industry-standard TLS encryption. Password hashing uses bcrypt, and we offer two-factor authentication as an additional layer for accounts accessed from new devices or locations.

Data Retention

We keep your account data for as long as your account is active and for a period thereafter required by financial regulations applicable in your region. Once that window closes, data is permanently deleted from our primary and backup servers.

Requesting Changes

You may request access to, correction of, or deletion of your personal data at any time. Submit your request via email or live chat; we will confirm receipt within 24 hours and resolve most requests within 30 days.

Third-Party Sharing

We share data only with payment processors handling your UPI, Paytm or PhonePe transactions, fraud-prevention services, and regulatory bodies where legally required. No data is shared with marketing networks.

Frequently Asked Privacy Questions

Below are the questions our account holders ask most often about data collection, storage and their individual rights under this policy. If your question is not listed here, our support team can address it directly via live chat or email.

We collect your full name, email address, mobile number, date of birth and country of residence at registration. When you make a deposit, we also record the payment method reference — for example, your UPI handle or Paytm-linked number — but not the full credentials.

Payment references are tokenised at the point of transaction and stored in encrypted form. We never retain your full UPI VPA password, PhonePe PIN or Paytm MPIN on our servers. Only the masked transaction ID is logged for reconciliation and dispute purposes.

Yes. Submit a data-access request via email or live chat with your registered account email. We will compile and deliver a structured copy of your personal data within 30 days, covering account records, session logs and payment history.

Contact our privacy team by email or live chat and ask for a deletion request. We will remove your data from active systems within 30 days. Some records may be retained for the minimum period required by financial regulations before permanent deletion.

We do not sell or share your data with advertisers. We share only with payment processors for UPI, Paytm and PhonePe transactions, fraud-detection partners, and regulatory authorities when legally required. All third-party agreements include data-protection clauses.

You can manage cookie preferences through the consent banner that appears on your first visit, or at any time through your browser's privacy settings. Analytical cookies can be declined without affecting your ability to log in or make deposits.

Yes. All data transmitted between your mobile browser and our servers is protected by TLS encryption. We recommend enabling two-factor authentication in your account settings to further protect your account when switching between devices.

How 24bet Handles Your Personal Data

Reach Our Privacy Team Directly

Email Privacy Request

Live Chat Support

Account Settings Panel

Data Handling, Cookies and Account Security at 24bet

Data We Collect

Cookie Usage

Account Security

Data Retention

Requesting Changes

Third-Party Sharing

Frequently Asked Privacy Questions

01 What personal data does 24bet collect when I open an account?

02 How is my UPI or PhonePe payment data stored?

03 Can I request a copy of all the data 24bet holds about me?

04 How do I ask 24bet to delete my personal data?

05 Does 24bet share my data with advertisers or third parties?

06 How can I manage cookie preferences on 24bet.click?

07 Is my data safe if I access 24bet from a mobile device?

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